Privacy

Privacy Policy 


LAGOM KITCHEN COMPANY dba OUR PLACE (“OUR PLACE” or “we” or “us”) has created this privacy policy (this "Privacy Policy") in order to demonstrate its commitment to users, visitors, roasters and user privacy with regard to the OUR PLACE’s website located at fromourplace.com. Privacy on the Site is of great importance to us.  Because we gather important information from our users and visitors (collectively “Users” or “you” or “your”), we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. By accessing the Site, you acknowledge and agree to this Privacy Policy and also agree to the Terms of Use of the Website located at: https://fromourplace.com/pages/terms


Information We Collect


We may require Users who use the Site to give us contact information, which may include, but is not limited to, the User’s name, mailing address, phone number, email address, cookies, IP logs, and other information (collectively “Personal Information”).  Besides the Personal Information, we may also collect other information you provide when using the Site including but not limited to viewed pages, entered search terms, product purchases, transaction related information (other than payment information), or any User Submissions.


How We Use the Information We Collect


We use the information that we collect to provide and maintain the Website as we deem appropriate in our sole discretion and to provide any other goods and services that you and OUR PLACE agree to. We may also use the information to contact you to further discuss interest in our company, the goods and services that we provide, and to send information regarding our company or partners, such as promotions and events. You may be invited to receive an email newsletter or other correspondence by providing an email address.  Your email address and any Personal Information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with any legal processes and/or law enforcement requests, or in order to conduct any business as we, in our sole subjective discretion, deem reasonable. We may also email (or send via other methods) information regarding updates to our products, Website, or OUR PLACE, and may send a newsletter, or other correspondence. You may unsubscribe from these emails at any time by clicking on the “unsubscribe” link included in any email or by contacting us via email at hello@fromourplace.com with the word “UNSUBSCRIBE” in the subject line.  Even if you are removed from any such list, if you use our services, you will continue to receive email correspondence from OUR PLACE related to its Site. OUR PLACE shall not be liable for problems with the opt-out procedures.


Disclosure of User Information to Third Parties


In addition to the use of information described above, OUR PLACE reserves the right to disclose information provided by Users (including Personal Information) as follows:


Disclosure By Law.  You acknowledge and agree that we may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); or (2) protect or defend OUR PLACE’s, or a third party’s, rights or property. 


Disclosure to Third Party Service Providers. We may share your information with third party service providers to perform functions on our behalf.  Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service. OUR PLACE may also partner with third party service providers for fraud prevention and/or identity verification. Your information will be treated as private and confidential by such third party service providers and not used for any other purpose than we authorize.


Data/Information Transfer As a Result of Sale of Business. In the event that OUR PLACE is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, OUR PLACE reserves the right to sell or transfer User information (including Personal Information) as part of any such transaction.  To the maximum extent allowable by law, the Privacy Policy will apply to the User information as transferred to the successor entity. However, User information submitted after a transfer to a successor entity may be subject to a new privacy policy adopted by the successor entity.

  

Data Retention


We keep your information, such as your name, email address and phone number for as long as you keep your account in existence.  In some instances, we will delete the information you provide to us after it is no longer needed. We also keep information about you and your use of the Site for long as it is necessary for our legitimate business interests, for legal reasons, and to prevent harm to you, any third party, or us.

 

Children


The Site is not intended for persons under 18 years of age, or any higher minimum age in the jurisdiction where that person resides (“Child” or “Children”), and is not intentionally developed for or directed to Children. We do not knowingly solicit or collect any information from Children nor do we knowingly market our products or services to Children. If we learn that we have collected information of a Child, we will take steps to delete such information from our files as soon as possible and, if applicable, terminate that Child’s account.  


Cookies, Pixels, and Do Not Track Signals


When you view the Website, we may store some information on your computer's hard drive. This information will be in the form of a "Cookie" or “Pixels”.  Most web browsers automatically accept Cookies, but you can change your browser to prevent that. Without accepting a Cookie, your use of the Site may be affected. 


Do Not Track Signals from Web Browsers – The Website is not presently configured to support Do Not Track (“DNT”) signals from web browsers.  



Security


We take the security of your Personal Information seriously. We appreciate your patronage, and will employ reasonable measures designed to protect your information from unauthorized access and unsolicited contact from third party groups. To that end, all sensitive personal information is transmitted through secure networks supported by SSL encryption. 


Your California Privacy Rights


California law permits our customers who are California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please write to us at the following address:


LAGOM KITCHEN COMPANY

700 N. San Vicente Blvd., 7th Fl.

West Hollywood, CA 90069


International Privacy Laws


If you are visiting OUR PLACE from outside of the United States, please be aware that you are sending information (including personal data) to the United States, where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not have data protection laws as comprehensive or protective as those in the country of your residence, however, our collection, use, and storage of your personal data will at all times remain governed by this Privacy Policy.


Additional Information


This Policy is part of the Terms of Use of the Site is governed by those Terms of Use. Questions regarding this Policy or the practices of the Site should be directed to OUR PLACE by emailing such questions to hello@fromourplace.com

Updates to our Privacy Policy 


If we make any material changes to this Privacy Policy, we will post a notice on this Website notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this Website periodically to see if any recent changes to this Privacy Policy have occurred.


If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department at hello@fromourplace.com





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