Shipping & Ordering

• When will I receive my order?
• I ordered something on preorder, when will it ship?
• I'd love to give this as a gift! What does the gifting look like?
• I received this as a gift, can I exchange it?
• How do I find my order number?
• My item arrived damaged. What should I do?
• Where do you ship?
• What payment methods do you accept? Can I split my payment across two cards?
• I entered the wrong shipping address? What should I do?
• Why won’t my promo code work?
• Why hasn’t my tracking number updated?
• My order says it was delivered but I didn’t receive anything.
• I ordered all items that were in stock but only half my items arrived. What happened?
• Do you offer free shipping?
• Can I cancel my order?
• Can I purchase a gift card?